Support Center
Get help with YayOrNay across all platforms. Find answers to common questions or contact our support team.
Need Help?
Our support team is here to help you with any questions or issues.
Mobile Apps
- ✓ iOS App: Available on the App Store
- ✓ Android App: Available on Google Play
- ℹ️ Sync Issues: Check internet connection and app permissions
- ℹ️ Notifications: Enable push notifications in device settings
Browser Extensions
- ✓ Chrome Extension: Available in Chrome Web Store
- ✓ Safari Extension: Available for Safari 14+
- ℹ️ Installation: Follow browser-specific installation guides
- ℹ️ Permissions: Grant necessary permissions for full functionality
Frequently Asked Questions
How do I create my first poll?
Simply open the YayOrNay app or extension, tap the "+" button, add your photos or text, and choose who can vote. Your friends will receive a notification to help you decide!
Is my data secure?
Absolutely! We use end-to-end encryption and never sell your personal data. Unlike other apps, we prioritize your privacy and security. Check our Privacy Policy for details.
Can I use YayOrNay on multiple devices?
Yes! Your account syncs across all platforms - iOS, Android, Chrome extension, Safari extension, and web app. Create a poll on your phone and view results on your computer.
How do I add friends?
You can invite friends by sharing your unique YayOrNay link, searching by username, or importing from your contacts (with permission). Friends can also find you through mutual connections.
What if I don't receive notifications?
Check your device notification settings and ensure YayOrNay has permission to send notifications. For browser extensions, check that notifications are enabled for the extension.
How do I delete my account?
You can delete your account anytime in Settings > Account > Delete Account. This will permanently remove all your data. For assistance, contact us at support@yayornay.us.
Is YayOrNay free to use?
Yes! YayOrNay is completely free with no hidden costs. We may introduce premium features in the future, but the core decision-making functionality will always be free.
Common Issues & Solutions
App Won't Load
- • Check internet connection
- • Restart the app
- • Update to latest version
- • Clear app cache (Android)
Extension Not Working
- • Refresh the browser page
- • Check extension permissions
- • Disable conflicting extensions
- • Reinstall the extension
Login Issues
- • Verify your email address
- • Reset your password
- • Check for typos in credentials
- • Try different sign-in method
Photo Upload Problems
- • Check image file size (max 10MB)
- • Ensure stable internet connection
- • Try different image format
- • Grant camera/photo permissions
System Status
All Systems Operational
All YayOrNay services are running normally
Web App
Mobile Apps
Extensions
API